Our success is built on the passion of our people
Would you like to join the world’s most innovative commercial refrigeration manufacturer?
We are a unique team, connected by the same pillars.
Work with ITW
Foster and Gamko are part of ITW's Food Equipment Group. As a Fortune 200 company, ITW is committed to investing in our people and aim to support our colleagues in their development and long-term career growth.
Our decentralized, entrepreneurial culture empowers you to think and act like a business owner. We aspire for everyone to perform to their full potential and value the unique and diverse perspectives, experiences and ideas that make us better together.
We are a unique team, connected by the same pillars.
Experience
Sales, marketing, finance, production, installation, service, maintenance and spare parts for both brands: all your refrigeration needs available in a one-stop shop, delivering a higher level of pre and post sales service to our customers
Expertise
Cutting edge technology and investment is shared across Foster and Gamko, benefitting both the product range and the way in which our business can exceed customer requirements in new ways
Excellence
We know refrigeration better than anyone else: the combined extensive heritage of two market leaders, with our parent company ITW, drives accelerated technical learning, producing improved quality and reliability for our customers where it matters
Sales and marketing
Our sales and marketing teams strive for excellence every day, through creative campaigns, relationship building and open communication with customers. As the Refrigeration Experts, are teams are on hand to support customers with application advice, product training, and marketing support.
Areas:
- Regional Business Managers
- Customer Action Team
- Marketing
- Product Management
- Key Account Managers
Have you seen our immersive showroom?
Engineering
Our award-winning products are designed, developed and tested by our team of fantastic engineers. Working closely with all departments, the team are integral.
Areas:
- Research and Development
- Design engineering
- Quality engineering
Business operations
Without the business operations teams, we wouldn’t be able to function. Our people are our best asset, and as an ITW company, we focus on strategic sourcing.
Areas:
- HR
- Strategic purchasing
- IT
- Finance and accounts
Aftersales
Aftersales isn’t an afterthought for us. Our customers don’t stop being important to us once they’ve purchased the product. The aftersales department, made up of spares and service teams is on hand to give technical training, service advice and parts are available to order 24/7 with our handy website.
Areas:
- Customer service
- Technical documentation
- Technical training
- Spare parts
Production
We build products from scratch at our manufacturing facility in King’s Lynn, Norfolk. Our teams are trained and upskilled to produce the award-winning refrigeration, and they carry out quality and safety inspections.
Areas:
- Assembly
- Sheet metal
- Packing
Gareth Hunt,
Senior Product Manager
I started at Foster almost 15 years ago as a CAD designer in the Engineering department. I was given more responsibility across new product development (NPD) projects before managing the full engineering NPD process for customer specific products.
From there I focused on our click and collect project, managing the design over several generations of customer specific designs.
Now I use my detailed knowledge of the Foster portfolio in the Marketing department as the Senior Product Manager and I have not looked back since! My role allows me to be the voice of the customer throughout our product design process. The Foster portfolio is vast, and it’s my job to ensure all our products are up to scratch, while providing technical expertise to the wider team.
Foster has given me the opportunity to develop and grow in a safe place. Not only have I undertaken leadership training through Foster, but they also sponsored my MSc in technology management.
The best thing about Foster is that they recognise the hard work we put in and show how appreciative they are. I am surrounded by a great team and get real satisfaction from making a difference to the future of Foster.
Current Vacancies
Join our team!
Job Purpose:
Responsible for the accurate and timely creation of production supply instructions. Creating and maintaining capacity plans, material supply orders and manufacturing instructions. Supporting the Plant manager with customer queries, assisting production supervisors with supply and demand orders, schedules and changes. Ensure inventory is available on time for production and production demand is monitored.
Key relationships:
- Plant Managers
- Other Production Planner
- Production line leaders
- Commercial managers
- Customer Action Teams
- Supply chain team
- Suppliers
Duties, responsibilities, and essential functions:
HSE & Quality responsibilities
- Take responsibility for personal health and safety.
- Always work in a safe way. Do not behave in a way that could cause harm to oneself or other employees, ever.
- Conform to all company policies, safe systems of work and Health & Safety legislation.
- Observe and act in accordance with all signage, instructions and rules relating to safety at all times.
- Always wear appropriate PPE as instructed or mandated. Do not modify or damage PPE.
- Attend and complete all mandatory training.
- Report all accidents, dangerous occurrences, and potential hazards to Manager.
- Be personally responsible for the quality of own work.
- Advise Manager, in a timely manner, of any inconsistencies, defects or suspected quality non-conformances in products, tools or processes.
Duties and responsibilities
- Monitor demand orders across multiple production lines and maintain capacity plans.
- Ensure capacity plans are processed accurately and lead times are maintained and communicated to the business.
- Ensure production lines have manufacturing instructions ready on time.
- Communicate demand fluctuations and potential capacity concerns to Plant Manager and Line Leaders, accurately and in good time.
- Monitor factory demand and create trend data for analysis.
- Using company ERP system, schedule works orders, create purchase orders and receipt inventory.
- Provide ERP system support to Line leaders and Plant manager, process system queries.
- Maintain and monitor inventory levels and adjust supply orders accordingly.
- Support Plant manager with customer queries and changes to schedules.
- Communicate with Customer Action Teams and the Plant team about changes, or queries.
- Communicate any delays in supply orders with Commercial teams.
- Complete administration tasks for Plant manager.
- Assist Line Leaders with scheduling orders where necessary.
- Suggest improvements to processes and systems to create operational efficiencies.
Key professional skills:
- Coherent and concise verbal and written communication skills.
- Excellent MS Excel skills.
- NAV ERP experience.
- Collect or create accurate data.
- Capacity scheduling and planning.
- Raising purchase orders, receiving inventory into system, creating production orders on ERP system.
- Be able to work collaboratively with peer group and wider business departments.
Essential Knowledge and experience:
- Proven previous experience in a similar manufacturing role.
- MS Excel skills.
- ERP system knowledge.
Personal attributes and talents profile:
- Behave professionally and with integrity in-line with company values, be calm under pressure.
- Clear communicator.
- Maintain composure when working under pressure.
- Be self-motivated and able to positively motivate others.
- Strong team player.
- Self-organised.
- Able to use own initiative and be proactive.
- Be able to follow standardised processes efficiently whilst always stiving to improve quality, cost and delivery.
Variation to duties:
In addition, occasional out of standard hours including weekend work may be required as job duties demand. You may also be required to undertake other occasional duties as may be reasonably requested of you commensurate with your capabilities.
GDPR Compliance:
Due diligence when dealing with all personally identifiable information in accordance with current data protection regulations.
Security Awareness and Data Protection training will be mandatory to comply with current Data Protection Regulations and associated competency standards.
Ready to take the next step? Email hr@foster-gamko.com